The predictive dialer can be highly customized based on your needs. Due to the dashboard’s complex nature, we have designed a special “wizard” feature that includes all that you need to get the campaign started.
The dialer campaign is easy to create and manage. All you have to do is input the necessary details that you want in your campaign and the auto-dialer is good to go.
Here we give you the report of the agents engaged with the campaign. Their current status and their task at hand. The color helps you distinguish between the statuses of the agents.