Business Telephone communication today is a constant battle between traditional telephony platform and cloud PBX. Companies are torn between the two options, go to the established traditional platform or go for the newest and cloud cost effective telephone central office. To help you decide here are some important points of comparison between the two solutions.
Cost – savings in that it is obvious that VoIP phone systems office have the advantage of a mile. The average business can save 50 % on their phone bills that oppose the use of traditional telecommunications solutions. The savings are often generated by the line cheaper rents, rates cheaper call costs and no monthly fees for basic features like caller and the like. Apart from that configuration is also much cheaper because they do not need to buy any hardware other than current phones.
Maintenance and time up – Maintenance office VoIP phone system will leave behind the traditional phones. Since you are using a lower cost of hardware maintenance and work will also be reduced. Everything happens at a remote server so that the cost will not be a problem on your end. As for the time of traditional telecommunications solution reliability cannot be questioned. You can always pick up the phone and wait for the phone will run smoothly. However, VoIP is no slouch either if you are able to select a good supplier. It is advisable to go ahead with a provider that has a backup server and backup network so if the primary fails there is a failover instead.
Features – Both solutions are manipulated with tons of features has a menu system in place, an IVR etc.
However, the advantage has to be with VoIP. As demand for the servers and the Internet, is more flexible and multi-location functions as possible. This means you can locate any phone anywhere in the world as long as the Internet is in place to operate as if you were in the office.
Quality – The traditional analog phones or PBX have been used by the quality offered and nobody can doubt it. But VoIP can really deliver the same level of call quality or perhaps even better if you can buy a good internet connection. A stable internet is the key and if you are able to get one then you can expect the quality of the degree of business every time you pick up the phone otherwise the solution may not be for you.
For more information about how Voice Broadcasting Software, Cloud based Predictive Dialer, call center management software, Hosted PBX, Cloud PBX and Hosted IVR may work for your small business, visit the LeadsRain.com.